Ernestine:
"I gave the best years of my life to Ma Bell and what did it get me? When she went to pieces, so did I. I've got operator's hump from plugging and unplugging, I've got carpal tunnel from all those years dialing. Oh sure, everything in the workplace, now, is ergonomically correct. They worked out the kinks on me. Look at this hand: I can't even flip anybody off anymore."